Healthcare Providers
InfoSTEP’s Healthcare Provider Practice is committed to helping you keep pace with change by delivering software solutions and strategic services designed to spark innovation and drive improvement based on best evidence. Many Healthcare Providers have benefitted from our solutions to improve their quality of care, productivity and patient/staff relations…to enable better and more informed decisions…and to drive their organizations forward. InfoSTEP achieves this by addressing the entire process of translating raw data into useful, trusted and timely information for evidence-based decisions.
InfoSTEP offers below comprehensive solutions for Healthcare Providers:
1.Clinical and Revenue Cycle Informatics
InfoSTEP solutions provide insight into service line profitability, clinical cost drivers and utilization of clinical resources at the physician and patient level. By leveraging detailed cost information from the cost accounting and decision support systems, InfoSTEP enables clinical and financial managers to better understand utilization and cost trends, drill down into detailed cost drivers, identify outliers and measure profitability at all levels across the organization.
- Clinical Resource Analytics
- Clinical Informatics
- Revenue Cycle Analytics
2.Patient Information Portal
The Patient Information Portal is a confidential and easy-to-use tool for collecting, tracking, and sharing important, up-to-date information about patient’s health. The Patient Portal also allows patients to communicate electronically with respective physicians.
Benefits and Features
Patient portals benefit both patients and healthcare providers by increasing efficiency and productivity. Patient portal applications might allow patients to register and complete forms online, which can streamline and shorten visits to clinics and hospitals. Many portal applications also allow patients to request prescription refills online, order eyeglasses and contacts, access medical records, pay bills, and schedule appointments. Patient portals also typically allow patients to directly communicate with healthcare providers by asking questions and leaving comments.
Benefits
- Delivers personalized self-service to patients in a secure online environment increasing patient satisfaction, compliance and understanding of their medical condition
- Streamlines internal processes and delivers process efficiencies to an already overburdened nursing and administrative staff
- Leverages the hospital's existing branded Web site and delivers competitive differentiation as an innovator in highly competitive markets
- Available to patients anytime, anywhere – from home, from the hospital or from the office
- Provides a comprehensive marketing and communications tool administered by marketing users
Features
- Secure online communication between the patient and the care team
- Ability for patients to schedule, view and receive appointment reminders
- Patient registration capabilities for a patient’s upcoming hospital visit
- Access to patient account status and ability to pay hospital bills
- Access to an interactive reference guide used for monitoring patients’ conditions including links to hospital-approved content and patient educationTools for patients to monitor side effects, manage medication lists, receive alerts and reminders, and maintain daily journals
